Join our team in Ljubljana.

As a treatment coordinator. (F/M)

Treatment coordinator

Welcome to OrthoDental, where we believe that everyone deserves a smile they’ll love. We are the leading provider of orthodontic services in Slovenia, with a fully digital process and ambition to grow abroad. Our team of professionals is dedicated to making people smile and using the latest technology to provide the best diagnosis, treatment, and follow-up care.

Our innovative business model, which combines medical expertise with digitalization, has helped us grow rapidly since our founding in Ljubljana in 2018. As we continue to expand our presence in Slovenia, we are seeking an experienced Treatment Coordinator to join our team and guide our customers through their journey with us. If you have a passion for helping people achieve the smile of their dreams, we encourage you to apply for this exciting opportunity.

Our offer:

  • Attractive compensation package depending on experience.
  • Incentive program linked to KPIs.
  • Permanent Full-time contract, 40 hours per week.
  • Modern and beautifully designed workplace in our clinic in Ljubljana.
  • Special discounts & benefits with our treatments, aligners and products.
  • All necessary training to help you succeed and grow professionally.
  • Opportunity to network and exchange knowledge with highly specialised dental sales professionals from many countries.
  • Support team to help out with administrative procedures.

Responsibilities:

  • Be the face of OrthoDental, deliver a world-class experience for every customer and guide every customer to a better experience.
  • Achieve KPIs and sales targets.
  • Call and follow-up with customers to drive sales.
  • Provide our customers with information about our oral care products.
  • Keep accurate records of customer interactions and activities, use our CRM software.
  • Help patients to finance their treatments.
  • Coordinate with the call center and administration for smooth appointment planning.
  • Suggest ideas for improving the patient journey.
  • Work with your team to create a positive, high-energy atmosphere.

Requirements:

  • 2+ years experience in a successful sales position with B2C and F2F experience.
  • Previous experience in the dental industry will be a plus.
  • Energetic, well-organised and team spirited.
  • Numbers-driven for sales and improving conversion rates.
  • Passionate for customer relation maintenance.
  • Excellent presentational skills for treatment introduction.
  • Excellent verbal and written communication skills.
  • Availability to travel within the agreed region depending on Patients’ and Clinics’ needs.
  • Fluent in Slovenian. Full professional proficiency in English (B2), and speaking other foreign languages will be a plus.

Job location: Ljubljana

Join our team.

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